We're on a mission to make customer support effortless
Building AI-powered support that's fast, accurate, and available 24/7 for businesses of all sizes.
Our Mission
To empower businesses with AI-driven customer support that's fast, accurate, and available 24/7. We believe every customer deserves instant responses, and every business deserves to scale support without scaling costs.
Our Values
The principles that guide everything we do
Customer-First
Every decision we make starts with what's best for our customers and their end-users.
Transparency
Open communication about our capabilities, limitations, and roadmap.
Empathy
Understanding that behind every support ticket is a real person with real needs.
Our Story
The Problem
Customer support is broken. Customers wait hours for responses, businesses spend fortunes on support teams, and everyone ends up frustrated.
The Vision
We asked: What if AI could handle 80% of support queries automatically? What if the remaining 20% could be seamlessly handed off to humans with full context?
The Solution
Orbit Fox was born. A platform that learns your business, responds instantly to customers, and knows exactly when to bring in a human agent.
Growing Fast
Today, we're helping over 1,200 businesses transform their customer support. And we're just getting started.
Backed by Experience
Our team brings decades of experience from leading tech companies
Alex Chen
CEO & Co-founder
Ex-Google
Sarah Martinez
CTO & Co-founder
Ex-Meta
David Kim
Head of AI
Ex-OpenAI